Before you write about a problem
These four details get you a fix much faster than a description alone:
- The email address on your account.
- What you were doing, and what happened instead.
- The page address, or a screenshot.
- Whether it happens every time or only sometimes.
Answers you can have right now
I forgot my password.
Use password reset — no need to email us.
How do I cancel?
Settings → Billing → Cancel. Your plan runs to the end of the period you have paid for, and your records stay exportable afterwards.
Can I get my data out?
Yes, at any time on any plan. Invoices download as PDF and reports export as CSV.
Can you help me import my existing records?
Write to us with a sample of what you have and we will tell you honestly whether we can help.
Not signed up yet?
The first two months are free and need no card, so you can try eBillSoftwares before asking us anything at all.